NHTSA Complaint #11039678 — 2013 FORD EDGE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11039678
Vehicle	2013 FORD EDGE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 15, 2017
Date Filed	October 25, 2017
Mileage	70,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I BOUGHT THIS CAR IN JULY OF LAST YEAR, IT IS NOW OCTOBER. MY HEAT WORKED FINE THIS PAST WINTER BUT SINCE TRYING TO USE IT THIS YEAR SINCE IT HAS STARTED GETTING COLDER, ALL I GET IS COLD AIR. I HAVE EVEN HAD THE THERMOSTAT REPLACED WHICH MADE IT WORK FOR A DAY BUT HAD TO TAKE MY CAR BACK IN 2 DAYS AFTER THE REPAIR. MY MECHANIC SAID IT IS THE COMPUTER WHICH I CAN'T FIND ANYTHING ABOUT IN MY WARRANTY GUIDE. I KNOW I AM NOT THE FIRST ONE TO HAVE THESE ISSUES AS I HAVE SEEN MANY COMPLAINTS ONLINE. IT WOULD BE GREAT IF I COULD GET SOME HELP GETTING THIS ISSUE RESOLVED SOON DUE TO MY 3 YOUNG CHILDREN.

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