NHTSA Complaint #11039605 — 2011 FORD ESCAPE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11039605
Vehicle	2011 FORD ESCAPE
Component	VISIBILITY/WIPER
Date of Incident	October 24, 2017
Date Filed	October 25, 2017
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE REAR GLASS SHATTERED WHILE SITTING IN THE DRIVEWAY. THERE WAS NO EVIDENCE OF SOMETHING HITTING THE WINDSHIELD. IT APPEARS TO HAVE SPONTANEOUSLY SHATTERED. GLASS WAS STREWN TOWARD THE OUTSIDE THE VEHICLE TO IT'S DRIVERS SIDE. THIS WAS PROBABLY DUE TO THE RIGHT REAR HINGE THAT WAS EXTENDED AND PROTRUDING OUTSIDE OF THE WINDOW AREA. THIS MOTION PROBABLY CAUSED THE GLASS TO BE HURLED OUT AND TO THE LEFT OF THE VEHICLE.

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