NHTSA Complaint #11039530 — 2011 MINI COOPER S COUNTRYMAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11039530
Vehicle 2011 MINI COOPER S COUNTRYMAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

AFTER A BATTERY FAILURE (LOSS OF CHARGE OR BATTERY REPLACEMENT) CRITICAL SAFETY FEATURES ARE DISABLED UNTIL THE CAR IS RETURNED TO A DEALER TO "PROGRAM THE NEW BATTERY". THE SAFETY FEATURES THAT ARE DISABLED INCLUDE: 1) TURN SIGNALS, 2) 4 WAY FLASHERS, 3) FRONT WINDOWS LOWERING, 3) CONTROL OF THE HEADLIGHTS (NO CONTROL OF DIMS AND BRIGHT LIGHTS), AND 4) DASH LIGHTS (CAN'T SEE THE SPEEDOMETER). WHILE A SIMPLE WARNING LIGHT IN THIS SITUATION WOULD WORK, THE MANUFACTURER CHOSE TO DISABLE CRITICAL SAFETY FUNCTIONS OF THE CAR. IN MY CASE, ITS A 1 1/2 DRIVE IN AN UNSAFE CAR TO GET THE SITUATION CORRECTED. THIS SITUATION IS BEING EXPERIENCED BY OTHER DRIVERS AND OTHERS CAN BE FOUND WITH A SIMPLE GOOGLE SEARCH.

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