NHTSA Complaint #11035983 — 2007 FORD EDGE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11035983
Vehicle 2007 FORD EDGE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 151,653 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

THE VEHICLE WAS IDENTIFED UNDER NHTSA CAMPAIGN NUMBER 14V682000 AND WAS TAKEN TO MY LOCAL FORD DEALERSHIP ON AUGUST 22, 2016 TO HAVE THE NECESSARY REPAIRS COMPLETED. A STRONG FUEL ODOR WAS COMING FROM THE VEHICLE. AFTER LESS THAN 30 MINUTES, THE FORD DEALERSHIP CALLED AND SAID THE REPAIRS WERE COMPLETED. THE ONLY REPAIRS THAT WERE COMPLETED WERE FOUR NEW BOLTS (I HAVE THE INVOICE FROM THE FORD DEALERSHIP SHOWING ONLY FOUR NEW BOLTS WERE INSTALLED). THE FUEL TANK WAS NOT REPLACED, NO CORROSION PREVENTATIVE WAS APPLIED TO THE TANK, AND NO INSPECTION REPORT WAS PROVIDED. STARTING IN AUGUST 2017, A STRONG FUEL ODOR STARTED AGAIN. THE VEHICLE WAS RETURNED TO THE LOCAL FORD DEALERSHIP, AND I WAS INFORMED THAT THE FUEL TANK HAD SO MUCH CORROSION IT WAS STARTING TO SPLIT IN ONE CORNER. THE FORD DEALERSHIP SAID IT RECOMMENDED A NEW FUEL TANK, AND THAT IT WOULD NOT BE COVERED UNTIL THE SAFETY RECALL AND IT WOULD BE MY RESPONSIBILITY TO PAY FOR THE NEW FUEL TANK.

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