NHTSA Complaint #11035925 — 2017 ACURA RDX UNKNOWN OR OTHER

Complaint Details

ODI Number	11035925
Vehicle	2017 ACURA RDX
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2017
Date Filed	October 23, 2017
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

BLUETOOTH CONNECTION DROPS: MY IPHONE IS CONSTANTLY GETTING DROPPED AND THEN RECONNECTED BY THE BLUETOOTH STEREO SYSTEM. THIS IS INCREDIBLY FRUSTRATING AS I'VE MISSED DIRECTIONS WHEN USING THE GPS NAVIGATION ON MY PHONE AS WELL AS LOST AUDIO WHEN ON PHONE CALLS. THIS HAS PROVEN TO BE CUMBERSOME AND UNSAFE AS IT FORCES ME TO HAVE TO FUMBLE WITH MY PHONE WHILE DRIVING IN TRAFFIC, MAKING OBSOLETE THE "HANDS-FREE" SAFETY FEATURE OF THE CAR AS ADVERTISED. I'VE MISSED MANY GPS TURNS BECAUSE OF THIS AND HAVE HAD TO PICK UP MY PHONE WHILE DRIVING TO FRANTICALLY FIND OUT HOW TO RE-ROUTE MY NAVIGATION. THE SAME IS EXPERIENCED WITH MY WIFE'S IPHONE. HERE'S SOME VIDEOS THAT SHOW MY PHONE DISCONNECTING WHILE DRIVING: HTTPS://PHOTOS.APP.GOO.GL/B0NURXD0ZHTNCHQX1

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