NHTSA Complaint #11034590 — 2013 DODGE GRAND CARAVAN

AIR BAGS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11034590
Vehicle	2013 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	September 9, 2017
Date Filed	October 19, 2017
Mileage	37,783 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

DRIVING ON HIGHWAY CAR IN MOTION WHEN PASSENGER HEADREST DEPLOYED HITTING PASSENGERS HEAD PUSHING THEM INTO DASHBOARD. TAKEN TO ADDYS DODGE AND WAS TOLD IT WAS BROKE AND NEEDED A NEW HEADREST FOR $790.00 THAT HEADREST WAS NOT UNDER WARRANTY AND ASKED FOR $ 98.00 FOR THERE INSPECTION

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