NHTSA Complaint #11034546 — 2011 MERCURY MILAN

I AM HAVING TO MANUALLY STEER MY 2011 MERCY MILAN. I TOOK THE CAR TO THE DEALERSHIP TO HAVE IT INSPECTED. THERE WERE TWO CODES FOUND AND THEY ARE DTCS U3000-49 AND C2000D-49. I WAS QUOTED IT WOULD BE $1600.00 TO FIX THE CAR. I GOOGLED THE CODE "DTCS U3000-49 FORD" AND THE SEARCH BROUGHT ME TO THE WEBSITE FOR A RECALL ON 2011 MERCURY MILAN'S. THE RECALL NUMBER IS 15S18. PER THE RECALL, THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT. I HAVE CONTACTED FORD AND THEY TOLD ME ACCORDING TO MY VIN, MY CAR WAS MADE 9/2/2010 AND THE RECALL BEGINS FOR CARS MADE 9/7/2010 AND AFTER. THEY CLAIMED MY CAR HAS A DIFFERENT PART. BUT OBVIOUSLY, MY CAR IS HAVING THE SAME LACK OF POWER STEERING AS THE RECALL AND CAN CAUSE AN ACCIDENT WHILE DRIVING AND IS VERY DIFFICULT TO TURN AND STEER. I DECLINDED SERVICE BUT I WILL END UP HAVING THEM REPAIR MY VEHICLE FOR SAFETY REASONS.