NHTSA Complaint #11034228 — 2014 FORD EXPLORER

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11034228
Vehicle	2014 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	October 1, 2017
Date Filed	October 18, 2017
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE SURGED AND CAUSED THE VEHICLE TO ACCELERATE UNEXPECTEDLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DRIVER WAS ABLE TO PLACE THE GEAR IN NEUTRAL AND MANEUVER TO THE SIDE OF THE ROAD TO SAFELY STOP THE VEHICLE. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THE CONTACT WAS PROVIDED CASE NUMBER: CAS-13346113-C5W0T8. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

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