NHTSA Complaint #11434124 — 2014 FORD EXPLORER

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the vehicle would jerk upon depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. The contact then called a dealer and he was informed that they would charge a diagnostic fee for inspecting the vehicle however, the contact declined. The manufacturer also was notified of the failure and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 87,000. The VIN was unavailable.