NHTSA Complaint #11033808 — 2010 NISSAN MURANO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11033808
Vehicle	2010 NISSAN MURANO
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2016
Date Filed	October 16, 2017
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

THE PROBLEM HAS OCCURRED OVER A PERIOD OF ABOUT 6 MONTHS. IT STARTED WITH THE FRONT DRIVER SIDE DOOR NOT UNLOCKING, ONLY ON OCCASION, WITH THE FOB. IT WAS A SLOW PROGRESSION BUT THE UNLOCK BUTTON ON THE DOOR WOULDN'T UNLOCK IT EITHER. IT SLOWLY PROGRESSED THE EFFECT THE OTHER DOORS AS WELL. BEFORE WE KNEW IT, NO DOORS WILL UNLOCK WITH THE FOB OR THE UNLOCK BUTTONS. WE NOW HAVE TO USE THE KEY TO UNLOCK THE DRIVER SIDE DOOR AND USE OUR HANDS TO UNLOCK THE OTHER DOORS.

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