NHTSA Complaint #11641630 — 2010 NISSAN MURANO

The contact owns a 2010 Nissan Murano. The contact stated while driving 45 MPH, the contact noticed an electrical burning odor and there was white smoke coming out of the hood. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that the vehicle failed to restart and was jumpstarted with the assistance of the contact's brother. The vehicle was taken to AutoZone, where the battery was replaced. The contact stated upon driving from a complete stop, the vehicle went into Safety Mode and failed to exceed 2 MPH. The ABS and battery warning lights were illuminated. The contact was able to pull into a parking lot and turn off the vehicle. The vehicle failed to restart and was towed to the residence of the contact's mother. The contact stated that the vehicle experienced complete battery drainage within 18 hours of replacing the battery. The dealer was notified of the failure and informed the contact that the VIN was not included in an unknown alternator recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.