NHTSA Complaint #11033456 — 2017 KIA SPORTAGE

ON 8/30/17 I WAS DRIVING IN THE MIDDLE LANE OF THE HIGHWAY WHEN MY SUNROOOF EXPLODED. THERE WERE NO OVERPASSES AND VERY FEW CARS AROUND ME SO NOTHING HIT THE SUNROOF TO CAUSE THE EXPLOSION. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER BECAUSE OF THE LIGHT TRAFFIC AT THE TIME. NORMALLY THIS SECTION OF THE HIGHWAY IS VERY BUSY AND HAD I BEEN TRAVELING DURING COMMUTING TIMES THE OUTCOME COULD HAVE BEEN VERY DIFFERENT. I HAD A FEW CUTS AND THROBBING EARS FOR TWO DAYS DUE TO THE BUFFETING WIND WHEN THE ROOF OPENED UP. SHARDS OF GLASS COVERED THE ENTIRE INSIDE OF THE CAR AND I AM STILL FINDING GLASS EVEN AFTER THE DEALERSHIP CLEANED THE CAR. THE SUNROOF WAS REPAIRED AFTER LENGTHY DISCUSSIONS WITH KIA HEADQUARTERS. I WAS ABLE TO GET THE CAR BACK ONE MONTH LATER BUT NOW I KEEP THE SHADE CLOSED AND PROBABLY WILL CONTINUE TO DO SO. I PAID EXTRA FOR THIS FEATURE AND NOW WILL NOT USE IT. BILL DODGE KIA IN WESTBROOK MAINE PROMISED TO SEND ME THE REPAIR RECORD BUT HAVE NOT DONE SO TO DATE.