NHTSA Complaint #11033050 — 2009 TOYOTA CAMRY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11033050
Vehicle 2009 TOYOTA CAMRY
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

PROBLEM DESCRIPTION: MY 2009 TOYOTA CAMRY IS PART OF THE ZE7- WARRANTY ENHANCEMENT PROGRAM FOR EXCESSIVE OIL CONSUMPTION. MY CAR DID NOT EXPERIENCE THIS ISSUE UNTIL LATE NOVEMBER AND WHEN THE CAR WAS AT 142,500 MILES. I CONTACTED TOYOTA CUSTOMER SERVICE AND WAS ADVISED THAT SINCE THE VEHICLE WOULD BE UNDER 150,000 WHEN THE OIL CONSUMPTION TEST WAS INITIATED IT STILL MET THE SERVICE GUIDELINES. I TOOK THE VEHICLE TO THE DEALERSHIP TO INITIATE THE TEST WITH THE CAR STILL UNDER 150,000 MILES. DESPITE THE DEALER DID THE REPAIRS, THE OIL EXCESSIVE CONSUMPTION STILL PRESENT. THE CAR HAS DIMINISHED VALUE DUE TO THIS KNOWN ISSUE AND I HAVE TO EITHER COVER THE REPAIR COST OR DEAL WITH THE ISSUE WHICH INCLUDES CONSTANTLY CHECKING MY OIL TO MAKE SURE IT DOESN'T\'T RUN OUT AND COMPLETELY KILL THE ENGINE. THIS IS UNACCEPTABLE. I WOULD HAVE NEVER PURCHASED THIS CAR HAD I KNOWN ABOUT THIS ISSUE. INTERESTED IN CLASS ACTION?: YES

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