NHTSA Complaint #11032973 — 2007 DODGE SPRINTER

TAKATA RECALL DRIVER & PASSENGER SIDES. BOTH RECALLED. NO DODGE OR MERCEDES DEALERS WITHIN 60 MILES OF US ARE WILLING TO REPLACE THESE AIRBAGS. INITIALLY, AFTER WE WERE NOTIFIED OF INITIAL RECALL ON DRIVERS SIDE, THEY SAID THEY COULD NOT GET PARTS. NOW THEY CAN GET PARTS BUT THEY ALL SAY THEY CANNOT OR WILL NOT PERFORM THIS REPLACEMENT. HOW CAN WE POSSIBLE GET THIS WORK DONE? HOW MANY DEALERS DO WE HAVE TO CONTACT TO FIND ONE WHO WILL DO THIS WORK? WHO IS RESPONSIBLE FOR THIS? I KEEP READING THAT SO MANY PEOPLE JUST HAVE NOT BOTHERED HAVING THE RECALL WORK DONE, BUT WE HAVE TRIED ON SEVERAL DIFFERENT TIMES TO DO IT....IT JUST DOESN'T SEEM POSSIBLE TO ACHIEVE IT. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB