NHTSA Complaint #11032969 — 2013 DODGE CHARGER

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO CAPITAL DODGE (1520 W MAIN ST, WILLIMANTIC, CT 06226, PHONE NUMBER: (860) 423-4516) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD BE REPAIRED AT HIS EXPENSE, BUT REIMBURSEMENT WOULD NOT BE GUARANTEED. THE MANUFACTURER STATED THAT THE CONTACT NEEDED TO FILL OUT ALL THE PAPERWORK FOR CONSIDERATION FOR REIMBURSEMENT, WHICH WAS NOT GUARANTEED. THE APPROXIMATE FAILURE MILEAGE WAS 59,700.