NHTSA Complaint #11032804 — 2014 RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11032804
Vehicle	2014 RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	July 30, 2017
Date Filed	October 10, 2017
Mileage	55,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

DROVE FOR ABOUT 17 MILES AND PARKED AT A STORE. WITHIN 5 MINUTES OF PARKING THE TRUCK, WHITE SMOKE COULD BE SEEN COMING FROM THE HOOD ON THE PASSENGER SIDE. AS I APPROACHED THE TRUCK FLAMES CAME OUT FROM UNDER THE HOOD IN THE SAME AREA. GRABBED A FIRE EXTINGUISHER AND RETURNED WITHIN ONE MINUTE TO FIND ENTIRE ENGINE COMPARTMENT IN FLAMES. UNABLE TO OPEN THE HOOD SO THE FIRE EXTINGUISHER WAS NOT MUCH GOOD. FIRE DEPARTMENT ARRIVED WITHIN 5 MINUTES BUT IT WAS TOO LATE. INSURANCE COMPANY TOOK POSSESSION OF THE TRUCK AND TOTALED IT. UNKNOWN IF IT WAS EVER DETERMINED WHAT CAUSED THE FIRE. *BF UPDATED 7/26/18*JB

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