NHTSA Complaint #11032667 — 2016 RAM 2500 EXTERIOR LIGHTING

Complaint Details

ODI Number	11032667
Vehicle	2016 RAM 2500
Component	EXTERIOR LIGHTING
Date of Incident	July 15, 2017
Date Filed	October 10, 2017
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (JACK WOLF CHRYSLER JEEP, 1615 N. STATE ST, BELVIDERE, ILL, 61108, 815-544-9211) WHERE IT WAS DIAGNOSED THAT THE BULBS BURNED OUT. THE TECHNICIAN REPLACED THE BULBS AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE THE CONTACT FOR THE REPLACEMENT BULBS. THE CONTACT STATED THAT HE DID NOT RECEIVE A NOTIFICATION FOR AN UNKNOWN RECALL RELATED TO THE ELECTRICAL SYSTEM AND EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT.

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