NHTSA Complaint #10785445 — 2016 RAM 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10785445
Vehicle 2016 RAM 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 124 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEATH, THE CONSTANT ARCING OF THE COMPUTERS HAS NOW CAUSED ADDITIONAL PROBLEMS TO MY VEHICLE. THERE IS NOW A FAILURE IN THE IGNITION SWITCH MODULE PART # 68271986AA AND IT HAS A ESD OF FEB 2016. I'LL DEAL WITH MY VEHICLE.. BUT ALLOWING THESE 8000# VEHICLES ON THE ROAD WITH THIS PROBLEM IS INEXCUSABLE WHEN DODGE RAM KNOWS THEY HAVE THIS SAFETY ISSUE. ....UPDATED 12/30/15 *BF UPDATED 05/21/18*JB

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