NHTSA Complaint #11032640 — 2015 MAZDA CX-5

WE WERE DRIVING ACROSS WYOMING ON THE INTERSTATE WITH THE CRUISE CONTROL ON AT 75MPH. SUDDENLY THERE WAS A VIOLENT SHAKE IN THE CAR LIKE THE ENGINE WAS LOCKING UP. WE TRIED TO PULL OFF THE HIGHWAY AND IT DID IT AGAIN AS WE WERE PULLING OVER. WHEN WE GOT THE CAR STOPPED THE CHECK ENGINE LIGHT WAS ON AND A MESSAGE ON THE DISPLAY THAT ENGINE DIAGNOSTICS WERE REQUIRED. I CALLED THE DEALER IN FT COLLINS CO AND MY DEALER IN DENVER BUT THEY SAID THEY COULD NOT TELL ME WHAT TO DO. I DROVE THE CAR BACK TO DENVER VERY SLOWLY WITH THE CHECK ENGINE AND WARNING MESSAGE ON THE DASH AND IT RAN OKAY. MY DEALER COULD NOT LOOK AT IT FOR A WEEK AND WHEN I TOOK IT IN THE WARNING LIGHTS HAD GONE OFF. THE DEALER SAID THERE WERE NO CODES AND NOTHING THEY COULD FIND WRONG. I CALLED MAZDA AND THEY HAD ME TAKE IT TO ANOTHER DEALER AND AGAIN THERE WERE NO CODES FOR IT. WE ARE SCARED TO DRIVE THE CAR. IT HAS SAT IN OUR GARAGE THE PAST COUPLE MONTHS EXCEPT FOR THE TRIPS TO THE DEALER. IF WE HAD BEEN IN TRAFFIC I THINK WE WOULD HAVE CAUSED AN ACCIDENT.