NHTSA Complaint #11032577 — 2012 FORD FIESTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11032577
Vehicle 2012 FORD FIESTA
Component ENGINE
Date of Incident
Date Filed
Mileage 5 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

WE HAVE A 2012 FORD FIESTA. WHEN WE ARE DRIVING THE CAR TI SHAKES WHEN IT GOES TO CHANGE GEARS, IT IS AN AUTOMATIC. WE'VE TAKEN IT TO THE DEALERSHIP MANY TIMES. THE DEALERSHIP USED TO TELL US IT WAS THE MASS AIR FLOW SENSOR. THEY HAVE CLEANED IT AND REPLACED IT. THE CAR CONTINUED TO HAVE THE ISSUE. I TOOK THE CAR INTO THE DEALERSHIP AND TOLD THEM TO CHECK THE CLUTCH ASSEMBLY. THEY DID AND REPLACED THE CLUTCH ASSEMBLY SAYING THAT WAS THE PROBLEM. THE CAR DROVE DECENT FOR ABOUT A MONTH THEN WE WENT BACK TO THE PROBLEM OF LOSING POWER IN THE MIDDLE OF AN INTERSECTION AND THEN ACCELERATING TOO FAST AFTER THE LOSS OF POWER. NOW THE CAR WILL REV UP WHEN IN PARK AND CONTINUES TO HAVE THE SHUTTERING PROBLEM. THE DEALERSHIP SEEMS TO NOT KNOW WHAT IS GOING ON.

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