NHTSA Complaint #11032235 — 2012 VOLKSWAGEN EOS

I HAVE A 2012 VW EOS WITH 75,000 MILES, MAINTAINED REGULARLY. LAST MONTH THE TIMING CHAIN TENSIONER FAILED AND FELL INTO THE ENGINE WHILE IT WAS MOVING, DESTROYING THE REMAINDER OF THE ENGINE (LOST COMPRESSION ON 3 OF 4 CYLINDERS, ENGINE REPLACEMENT WAS $6,980 WITH MY PRIVATE MECHANIC-NO USED ENGINES ARE AVAILABLE NATIONWIDE SO I HAD TO PURCHASE NEW). THERE ARE MANY COMPLAINTS ABOUT THIS HAPPENING TO OTHERS ON THE INTERNET. I CONTACTED VW CUSTOMER SERVICE, WHO SAID IT WAS NOT RECALLED. THERE ARE AT LEAST TWO CLASS ACTION LAWSUITS ABOUT THIS SAME ISSUE AFFECTING OTHERS AND ONE PRIVATE LAWSUIT IN NJ. I SPOKE TO AN ATTORNEY AND PERSONAL LAW SUIT WILL BE TOO EXPENSIVE FOR ME. NOTE ALSO, I CALLED NHTSA IN SEPTEMBER AND FILED A COMPLIANT OVER THE PHONE--I ADDED MY COMPLIANT AT THAT TIME BUT IT DOES NOT APPEAR TO BE REGISTERED ON THIS NHTSA WEBSITE.