NHTSA Complaint #11032201 — 2017 HYUNDAI TUCSON

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11032201
Vehicle 2017 HYUNDAI TUCSON
Component AIR BAGS
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

PASSENGER AIR BAG OFF LIGHT REMAINS ON WHENEVER AN ADULT WEIGHING MORE THA 120 LBS ARE SITTING IN THE PASSENGER SEAT WITH A SMALL PILLOW OR SEAT CUSHION ON THE SEAT. PILLOW IS NEEDED TO ENHANCE SEATING COMFORT, ESPECIALLY ON LONG ROAD TRIPS. LIGHT DOES WORK WHEN PILLOW IS NOT USED. UNFORTUNATELY, SEAT IS POORLY DESIGNED THAT REQUIRES ADDITIONAL AFTER MARKET SUPPORT TO MAKE IT USABLE ON LONG TRIPS. SENSOR NEED TO DETECT PASSENGER WEIGHT WITH OR WITHOUT ADDITIONAL CUSHIONS OR ACTIVATE THE AIRBAG 100% OF THE TIME. I HAVE ALREADY REPORTED THIS TO HYUNDAI, CASE NUMBER 10626629. THEY CLAIMED THE LIGHT IS WORKING AS DESIGNED, ONLY WHEN USED WITHOUT AFTER MARKET CUSHION. MY RESPONSE IS THAT IT IS A MAJOR SAFETY DEFECT IN DESIGN, IT OBVIOUSLY FAILED IN DETECTING THE TOTAL WEIGHT ON THE PASSENGER SEAT. I BELIEVE THAT HYUNDAI WOULD BE AT FAULT SHOULD THE AIRBAG FAILED TO DEPLOY DURING AN ACCIDENT AND THE PASSENGER IS SERIOUSLY INJURED OR KILLED. THERE ARE ADDITIONAL REASONS TO USE CUSHIONS FOR HEALTH OR HANDICAPPED PERSON, FOR EXAMPLE. HOW HARD IS IT TO DETECT TOTAL WEIGHT OF MORE THAN 90 LBS ON TOP OF THAT SEST? THE LIGHT REMAINS OFF WHEN CAR IS MOVING OR STOPPED. IN ADDITION, I HAVE ALSO EXPERIENCED NO ACCELERATION ON A LEFT TURN WHEN STEPPED ON GAS, AS PREVIOUSLY REPORTED BY OTHER'S. ENGINE WOULD REV TO OVER 2000 RPM BUT THE CAR US NOT MOVING FOR ABOUT 30+ SECONDS. THIS IS A VERY SERIOUS SAFETY ISSUE WHEN YOU'RE STUCK ON A LEFT TURN.

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