NHTSA Complaint #11509153 — 2017 HYUNDAI TUCSON

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11509153
Vehicle 2017 HYUNDAI TUCSON
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

When the car is started the airbag light on the dashboard lights up. It will eventually turn off anywhere from 5-30 minutes. I scheduled an appointment with the dealer and was informed , after 10 hours, that they do not have the equipment required to conduct a diagnostic test and they don't know how long it would take to obtain equipment once they requested it. I was told it would cost me a minimum of $850.00 to have test conducted once the equipment arrived since my car was over the 50,000 mile warranty. This cost is just for the diagnostic test. Since this is an ongoing airbag issue on numerous vehicles; I assumed this is a safety issue and would trump the warranty time frame. Please provide any type of assistance on this matter.

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