NHTSA Complaint #11509153 — 2017 HYUNDAI TUCSON
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11509153 |
| Vehicle | 2017 HYUNDAI TUCSON |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
When the car is started the airbag light on the dashboard lights up. It will eventually turn off anywhere from 5-30 minutes. I scheduled an appointment with the dealer and was informed , after 10 hours, that they do not have the equipment required to conduct a diagnostic test and they don't know how long it would take to obtain equipment once they requested it. I was told it would cost me a minimum of $850.00 to have test conducted once the equipment arrived since my car was over the 50,000 mile warranty. This cost is just for the diagnostic test. Since this is an ongoing airbag issue on numerous vehicles; I assumed this is a safety issue and would trump the warranty time frame. Please provide any type of assistance on this matter.
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