NHTSA Complaint #11032153 — 2010 CHEVROLET TRAVERSE

THE STEERING RACK ON THIS VEHICLE WENT MAKING IT IMPOSSIBLE TO STEER. THIS HAS BEEN THE CASE IN MANY OF THESE VEHICLES OF THIS YEAR. PRIOR YEARS OF THIS MAKE AND MODEL HAVE BEEN RECALLED FOR THE SAME ISSUE BUT AS OF YET THE 2010 HAS NOT. THEY REPLACED MY STEERING PUMP AND TOLD ME THE RACK WAS GONE AND WOULD BE 1700 TO REPLACE. THE CAR CANNOT BE DRIVEN AS IT IS UNSAFE. THE TIMING CHAIN IS ALSO GONE WHICH IS ANOTHER ISSUE WITH THIS MAKE AND MODEL THAT CHEVROLET IS NOT DEALING WITH. ALTHOUGH THIS DOES NOT RENDER THE VEHICLE UNSAFE IT IS OVERALL A VERY BADLY DESIGNED VEHICLE. MY MAJOR ISSUE IS THE SAFETY AND READ MANY MANY COMPLAINTS ON THIS MAKE AND MODEL. I CAN NO LONGER USE THE VEHICLE AS IT IS UNSAFE TO DRIVE AND A SERIOUS FINANCIAL HARDSHIP. I BOUGHT THIS CAR IN GOOD FAITH ACCORDING TO THE SAFETY RATING TO TRANSPORT MY GRANDCHILDREN AND FRIENDS AND IT IS NOW UNSAFE AND UNABLE TO BE DRIVEN. I AM HOPING FOR A RECALL OF THIS VEHICLE AS I HAVE READ THAT I AM NOT THE ONLY ONE DEALING WITH THIS SITUATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB