NHTSA Complaint #11032040 — 2007 MERCURY MILAN

PULLEY BOLT HAS BROKEN OFF 3 TIMES NOW WITHIN 1500 MILES OF DRIVING THE CAR.ONCE DRIVING ON A CITY STREET, ANOTHER TIME WHILE SITTING AT A TRAFFIC LIGHT AND THE 3RD WHILE ON THE HIGHWAY GOING AROUND A CURVE AT HIGHER SPEED. WHEN THE BOLT BREAKS, IT ALLOWS THE PULLEY TO BE THROWN AROUND, AND THE SERPENTINE BELT TO COME OFF, RESULTING IN LOSS OF CHARGING SYSTEM, A/C SYSTEM, AND POWER STEERING SYSTEM. THE IS A SAFETY CONCERN ESPECIALLY IF YOU ARE TRAVELING AT HIGH SPEED OR TURNING A CORNER OR GOING AROUND A CURVE. MY DAUGHTER COULD HAVE HAD AN ACCIDENT IF SHE HAD LOST CONTROL OF THE VEHICLE WHILE TURNING AND HAVING NO POWER STEERING ALL OF THE SUDDEN. FORD MOTOR CO. KNOWS OF THIS PROBLEM WITH THE FUSION AND MILAN VEHICLES AND REFUSES TO DO A RECALL AND OR COME UP WITH A SOLUTION FOR THE THOUSANDS WHO DRIVE THESE VEHICLES DAILY. WE ARE ALSO INCURRING STEEP REPAIR BILLS TO REPLACE THE BOLTS AND PULLEYS AND BELTS THAT ARE BROKEN OR DAMAGED WHEN THE BOLT BENDS OR BREAKS OFF.