NHTSA Complaint #11031534 — 2014 JEEP GRAND CHEROKEE SERVICE BRAKES

Complaint Details

ODI Number	11031534
Vehicle	2014 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES
Date of Incident	August 4, 2017
Date Filed	October 3, 2017
Mileage	42,834 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

ON AUGUST 4, 2017 AFTER STARTING MY JEEP AND DRIVING AWAY FROM PARKING SPACE I HAD NO BRAKES AT ALL WHEN TRYING TO STOP - FORTUNATELY I WASN'T GOING MORE THAN 25 MPH WHEN I NOTICED THE PROBLEM - I WAS ABLE TO COAST INTO A CURB AND STOP. THERE WAS NO PRIOR WARNING AND NO WARNING LIGHTS AND THE BRAKES SEEMED OK THE NIGHT BEFORE WHEN I PARKED THE CAR. I HAD TO HAVE THE CAR TOWED TO A DEALER WHERE THEY CHARGED ME $718.54 TO INSTALL A NEW POWER BRAKE BOOSTER WHICH THEY SAID WAS NO LONGER UNDER WARRANTY. THE JEEP HAD 42834 MILES AT THE TIME. IF THIS HAD HAPPENED ON I-25 WHICH IS WHERE I WAS HEADING I WOULD NOT HAVE BEEN ABLE TO STOP AT ALL.

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