NHTSA Complaint #11031471 — 2012 VOLKSWAGEN GTI

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11031471
Vehicle	2012 VOLKSWAGEN GTI
Component	ENGINE
Date of Incident	September 27, 2017
Date Filed	October 3, 2017
Mileage	92,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WATER PUMP FAILED ON 3 SEPARATE OCCASIONS. HAD THE FUEL PUMP FAIL, AIR INTAKE, EXCESS CARBON BUILD UP ON VALVES, AND NOW TOTAL ENGINE FAILURE. THE ROCKER ARM FOR NUMBER 3 CYLINDER BROKE IN HALF CAUSING TOTAL ENGINE FAILURE. VEHICLE WAS IN MOTION DURING ALL OF THE EVENTS. VW WON'T ASSIST IN REPAIRS EVEN THOUGH THE 2.0 TSI ENGINE HAS A WELL DOCUMENTED HISTORY OF ENGINE FAILURE WHEN THE TIMING CHAIN TENSIONER FAILS. THEY WON'T FIX IT UNLESS IT IS UNDER WARRANTY. IF YOU HAVE THIS MODEL OF ENGINE GET IT CHECKED BEFORE YOU ARE OUT AN ENGINE.

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