NHTSA Complaint #11030699 — 2011 DODGE DURANGO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11030699
Vehicle	2011 DODGE DURANGO
Component	UNKNOWN OR OTHER
Date of Incident	September 28, 2017
Date Filed	October 1, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR WONT RUN I SWITCH THE KEY ON IT SOUNDS LIKE THE ENGINE ENTIRELY SHAKING AND IT JUST SOUNDS LIKE ITS GOING TO START BUT IT DOESN'T IT SHUTS OFF ON IT'S OWN. I GOT THIS CAR FROM CARMAX SUMMER OF 2014 I'M STILL PAYING FOR IT EVERY MONTH I'VE FIXED IT OUT OF POCKET FOR THE ALTERNATOR. WHICH WAS ONE OF THE RECALLS IT HAD. I TOOK IT ABOUT TWO MONTHS AGO TO THE CHRYSLER CENTER NEAR BY AND HAD EVEN MORE VARIOUS RECALLS TAKEN CARE OF. I'M REALLY DISAPPOINTED THAT THIS TIME I CALLED AND CHECKED IN WITH THE CHRYSLER CENTER I TOOK IT TO IS SAYING THERE'S NO NEW RECALLS ON MY CAR. I SHOULDN'T HAVE TO PAY MONTHLY FOR A CAR THAT I CANT DEPEND ON ITS NOW SITTING IN MY DRIVEWAY. I NEED HELP.

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