NHTSA Complaint #11030519 — 2016 RAM 1500
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH issue reported to NHTSA
Complaint Details
| ODI Number | 11030519 |
| Vehicle | 2016 RAM 1500 |
| Component | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH |
| Date of Incident | |
| Date Filed | |
| Mileage | 54,096 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 55 MPH, THE TAILGATE DROPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HAYES CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE 719 DULUTH HIGHWAY 120, LAWRENCEVILLE, GA 30046, BUT THE DEALER COULD NOT PROVIDE A DEFINITIVE DIAGNOSIS. THE DEALER STATED THAT THEY WOULD REPLACE THE LATCHES AND CONTINUE TO REPLACE PARTS UNTIL THE FAILURE WAS RESOLVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE FOR THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 54,096.
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