NHTSA Complaint #11030417 — 2011 VOLKSWAGEN JETTA
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11030417 |
| Vehicle | 2011 VOLKSWAGEN JETTA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 90,889 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
VEHICLE STALLS INTERMITTENTLY SINCE PURCHASE, COMMONLY WHEN EXITING A FREEWAY TO A STOP OR DURING RUSH HOUR(STOP/GO)TRAFFIC. BEFORE STALLING, VEHICLE WILL JERK, ROUGH IDLE, AND DELAY ACCELERATION. STALLING MAY OCCUR AT A STOP AFTER HIGH SPEED, HOWEVER STALLING HAS ALSO OCCURRED DURING DRIVING AFTER A HIGH SPEED TO LOW SPEED DEPARTURE. WHEN VEHICLE STALLS DURING DRIVING, BOTH THE WHEEL AND BRAKES LOCK UP COMMONLY. IT TAKES PUTTING IT IN NEUTRAL WHILE ROLLING AND ATTEMPTING TO START SEVERAL TIMES BEFORE IGNITION KICKS IN. THIS HAS BEEN DANGEROUS AS THE ONLY BRAKING WOULD BE A GRADUAL EMERGENCY BRAKE PULL AND THERE IS NO ADDITIONAL STEERING, THANKFULLY I HAVE HAD STRAIGHTAWAYS THE TIMES IT HAS HAPPENED, HOWEVER I HAVE BEEN FORCED TO GO THROUGH RED LIGHTS WITH MY HAZARDS ON, LAYING ON THE HORN. VW HAS ATTEMPTED REPAIR 5 TIMES FOR SAME ISSUE WITH NO RESOLVE. LIGHTS AND CODES COME AND GO INTERMITTENTLY AFTER STALLING. ONE OR BOTH OF THE PREVIOUS ISSUES MENTIONED OCCURS ON A DAILY BASIS AS OF THE MOMENT. THE FTC, BBB, AND ATTORNEY GENERAL FOR THE STATE OF MICHIGAN HAVE ALL BEEN MADE AWARE OF THE SITUATION AND THE ATTORNEY GENERAL'S OFFICE RECOMMENDED I REPORT IT TO YOU.
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