NHTSA Complaint #11030379 — 2012 VOLKSWAGEN CC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11030379
Vehicle	2012 VOLKSWAGEN CC
Component	ENGINE
Date of Incident	September 7, 2017
Date Filed	September 28, 2017
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

MY CAR SUDDENLY BEGAN HAVING TROUBLE STARTING. IT WOULD TAKE A FEW EXTRA SECONDS TO START AND MY CHECK ENGINE LIGHT WAS ON. THIS WAS AFTER DRIVING ABOUT 7 MILES AND BACKING INTO MY GARAGE. I TURNED MY CAR OFF AND DECIDED TO BACK IN A LITTLE FURTHER. THIS IS WHEN THE ABOVE ISSUES BEGAN. I DROVE THE CAR TO AN AUTO REPAIR SHOP THE FOLLOWING DAY AND THE DIAGNOSIS WAS THE TIMING CHAIN NEEDED TO BE REPLACED. THIS PARTICULAR SHOP DID NOT OFFER THIS SERVICE SO I TOOK IT TO A DIFFERENT REPAIR SHOP WHICH CONFIRMED THE DIAGNOSIS.

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