NHTSA Complaint #11030259 — 2014 RAM 2500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11030259 |
| Vehicle | 2014 RAM 2500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
ENGINE HAD SMALL TICKING NOISE WHEN PURCHASED AND AFTER 14000 MILES BEGAN TO KNOCK AND NOW DEALER IS SAYING THE ENGINE IS A TOTAL LOSS AND NO PROBLEM OF THEIRS. EVERYTHING THAT I HAVE LOOKED UP ON THIS ISSUE REFERS THAT THE ENGINE HAS WRIST PIN ISSUES. MY COMPLAINT REFERENCE NUMBER WITH RAM CUSTOMER CARE IS 32326037. THIS IS REALLY A ISSUE FOR ME AND MY FAMILY KNOWING THAT WE HAVE BEEN DEDICATED DODGE RAM CONSUMERS FOR OVER 30 YEARS OWNING OVER 16 VEHICLES. I WAS TOLD THAT THEY WOULD NOT PUT $8000.00 IN A $14000.00 PICKUP, I PURCHASED THE VEHICLE FROM A FIVE STAR DEALERSHIP FOR $24000.00 ONE YEAR AGO AND STILL OWE $14000.00 ON THE VEHICLE. SO AT THIS POINT THE TRUCK IS A TOTAL LOSS FOR ME AND MY FAMILY.
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