NHTSA Complaint #11030213 — 2007 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING 10 MPH AND ACCELERATING, THERE WAS AN ABNORMAL GUSHING WATER NOISE EXERTING FROM THE DASHBOARD AREA. THE CHECK ENGINE AND SERVICE TRACTION CONTROL INDICATORS ILLUMINATED FOR APPROXIMATELY 30 SECONDS AND THEN DIMMED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DON RINGLER CHEVROLET, 777 S GENERAL BRUCE TEMPLE, TX 70502) WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT AND COOLANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DODGE COUNTRY, 1902 E CENTRAL EXPY, KILLEN, TX 76541) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE, COOLANT SENSOR, AND B PASS HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A SECOND TIME. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO NHTSA AND THE DEALER FOR SERVICE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.