NHTSA Complaint #11030128 — 2012 MERCEDES-BENZ C250

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHEN STARTING THE VEHICLE, THERE WAS A GRINDING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO G2 AUTOMOTIVE MERCEDES-BENZ (5935 PARKWAY NORTH BLVD, CUMMING, GA 30040 PHONE NUMBER: (678) 515-9807) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED A NEW TIMING CHAIN TENSIONER REPLACEMENT. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.