NHTSA Complaint #11666448 — 2012 MERCEDES-BENZ C250
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11666448 |
| Vehicle | 2012 MERCEDES-BENZ C250 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The model/year Mercedes-Benz are well known for experiencing this/these particular issues. My research has shown that these year/make/model vehicles are experiencing the same type of mechanical failures nationwide. The issues all relatively begin around 75,000 miles. I've only had my car 3 years putting 30000 on it hardly driven/cared for **Issue Found:** Oil was leaking onto the ignition coil and spark plug of cylinder 3. **Source of Leak:** Valve cover gasket failure. **Recommended Repairs:** - Replace the valve cover gasket (to halt the oil leak). - Replace spark plugs and ignition coil (which were contaminated/damaged by oil). **Relevance to Warranty:** The valve cover gasket is only covered if it fails as a result of an internally lubricated engine part causing damage. Ignition coils and spark plugs are maintenance items and are not covered by warranty plans. **Required Repairs (Identified Mechanical Issues)** - **Coolant Pipe Leak – $850** **Issue:** Coolant leaking from a pipe on the side of the cylinder head. **Relevance to Warranty:** Typically not covered unless it pertains to a failure in a covered system such as the water pump or cylinder head due to an internal breakdown. This is likely classified as an external plumbing component, which is not included. - **Oil Feed Line Leak – $600** **Issue:** Oil leaking from the side of the engine, traced back to the oil feed line. **Relevance to Warranty:** This is not typically covered unless the oil feed line is part of the oil pump system and has failed due to an internal issue (usually regarded as an external line). **Other Items Found (Worsening Issues)** - **Timing Chain Rattle / Cam Adjuster Noise – $6,000** -**Issue:** Rattling sound during startup. **Diagnosis:** Noise emanating from the timing chain and camshaft adjusters. **Relevance to Warranty:** This is covered under Secure Plus, as both the timing chain and camshaft adjusters are recognized as internally lubricated par
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