NHTSA Complaint #11030054 — 2013 DODGE CHARGER

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING 35 MPH, A BURNING ODOR ENTERED INTO THE CABIN OF THE VEHICLE. DIRECTLY AFTERWARD, THE ABS, BATTERY, AND TRACTION CONTROL OFF INDICATORS ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE ENTERED INTO BATTERY SAVE MODE AND THE AIR CONDITIONER AND RADIO WERE DISENGAGED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE BATTERY SAVE MODE INDICATOR ILLUMINATED AGAIN. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND SAW A CLOUD OF WHITE SMOKE AND SMALL FLAMES AROUND WIRES CONNECTED TO THE ALTERNATOR. THE CONTACT ENTERED THE VEHICLE TO TURN IT OFF AND THE FLAMES EXTINGUISHED INDEPENDENTLY. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED TO CHARGE TO THE BATTERY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 69,000.