NHTSA Complaint #11025483 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11025483 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 62,914 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
WAS DRIVING ON THE FREEWAY GOING ABOUT 70MPH AND AN ALERT POPPED UP ON THE DASH THAT SAID TERRAIN MANAGEMENT SYSTEM FAULT. FOLLOWED BY ANOTHER ALERT THAT SAID SERVICE ADVANCETRAC. FOLLOWED BY ANOTHER ALERT THAT SAID OUR TRACTION CONTROL WAS TURNED OFF. THE VEHICLE WAS STILL DRIVING FINE SO WE DROVE TO THE NEAREST EXIT TO TURNNOFF THE CAR AND RESTART IT. WHILE WE WHERE PULLING OFF THE EXIT RAMP GOING ABOUT 30MPH THE CAR ALERTED US THAT THE HILL ASSISTANCE WAS TURNED OFF. AND ONCE WE STOPPED AT THE GAS STATION AND TURNED THE CAR OFF ONCE WE TURNED IT BACK ON IT ALERTED US EVERY SINGLE ALERT AGAIN AND THEN A NEW WARNING THAT OUR STEERING WAS LOST AND TO PLEASE PULL OVER SAFELY. WE HAVE TRIES TO TURN CAR ON SEVERAL TIMES AND ITS STILL NOT WORKING.
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