NHTSA Complaint #11025345 — 2012 NISSAN ROGUE POWER TRAIN

Complaint Details

ODI Number	11025345
Vehicle	2012 NISSAN ROGUE
Component	POWER TRAIN
Date of Incident	August 8, 2017
Date Filed	September 25, 2017
Mileage	154,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE TRANSMISSION FAILED AFTER 154,000 MILES ON THE VEHICLE. CAR BUCKED A FEW TIMES, THEN STOPPED MOVING. THE FRONT AXLE IS BROKEN. NISSAN CONSUMER AFFAIRS OPENED A CASE, HAD ME PAY TO TOW THE CAR TO THEIR DEALER, PAY FOR A DIAGNOSIS, CONFIRMED THE TRANSMISSION FAILED, THEN DENIED THE CLAIM BASED ON MILEAGE WHICH I PROVIDED TO THEM UP FRONT. THE $265 TOWING AND DIAGNOSIS FEE SHOULD HAVE BEEN AVOIDED ENTIRELY.

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