NHTSA Complaint #11024239 — 2003 DODGE RAM 1500

TAKATA RECALL I FINALLY WAS ABLE TO FIND A DEALER WITH PARTS FOR THE RECALL AND TOOK MY TRUCK IN FOR THE REPAIR. THE SERVICE ADVISOR CALLED ME TO INFORM ME THAT HE COULD NOT ASSURE ME THAT FURTHER CRACKING OF THE DASH WOULDN'T OCCUR DURING THE REPAIR PROCEDURE. I SAID THEN IF YOU DAMAGE IT THEN I WILL HOLD YOU RESPONSIBLE. HE SAID HE COULD NOT PROCEED WITHOUT ME BASICALLY INDEMNIFYING HIM. I WOULD NOT AGREE TO THAT. THE CRACKED DASH IS OF ITSELF A SAFETY PROBLEM SHOULD THE AIRBAGS DEPLOY AND SEND DASH FRAGMENTS FLYING. IF THEY CRACKED IT FURTHER, THEN IT WOULD BE EVEN MORE UNSAFE. I THINK TAKATA HAS THE RESPONSIBILITY ALONG WITH CHRYSLER TO FIX THE DASH SINCE THE DASH WAS MADE WITH INFERIOR OR DEFECTIVE MATERIALS AS EVIDENCED BY THE WIDESPREAD ISSUE WITH DODGE RAM DASHES.