NHTSA Complaint #11024217 — 2007 SATURN ION

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED BY A DEALER (HORNE MOTORS OF SHOW LOW, 1-888-522-8962, 1700 S WHITE MOUNTAIN RD, SHOW LOW, AZ 85901) FOR A MANUFACTURER RECALL CONCERNING THE ELECTRICAL SYSTEM. THE RECALL REMEDY CAUSED A FAILURE AND NO SOLUTION PERTAINING TO THE IGNITION SWITCH, WHICH ALSO AFFECTED THE STEERING. THE DEALER REPLACED THE FUEL PUMP, STEERING COLUMN, AND IGNITION. THE DEALER ALSO PROVIDED TWO KEYS THAT WERE TO BE REPROGRAMMED; HOWEVER, THEY FAILED TO LOCK AND UNLOCK THE DOORS. THE CONTACT HAD TO USE THE KEY FOB. IN ADDITION, THE STEERING WHEEL LOCKED WHEN MAKING A LEFT TURN AND THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY THREE LOCKSMITHS. ONE OF THE LOCKSMITHS STATED THAT THE STEERING COLUMN WAS LOOSELY CONNECTED. THE VEHICLE WAS ALSO SERVICED BY (MOLLE CHEVROLET, (816) 229-8800) WHO STATED THAT THERE WAS NO WARRANTY AND RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.