NHTSA Complaint #11023967 — 2011 CHRYSLER 300

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. GREY CHRYSLER OF STROUDSBURG, PENNSYLVANIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE CONTACT COULD PAY FOR THE RECALL REPAIR, KEEP THE ORIGINAL RECEIPTS, AND BE REIMBURSED BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE STATIONARY, THE BATTERY INDICATOR ILLUMINATED. THE CONTACT OPENED THE HOOD AND NOTICED WIRES WITHIN THE ALTERNATOR WERE MELTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.