NHTSA Complaint #11023943 — 2014 FORD FLEX

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11023943
Vehicle 2014 FORD FLEX
Component SEATS
Date of Incident
Date Filed
Mileage 14,800 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State PA

Consumer Description

WHEN THE LEVER THAT ALLOWS THE BACK SEATS TO COME DOWN IS PULLED, THE SEATS COME DOWN EXTREMELY QUICKLY, DANGEROUSLY FAST. THEY APPEAR TO BE ON A SPRING ACTION. ONE OF MY SONS PULLED ON THE LEVER AND MY OTHER SON'S HEAD WAS HIT BY THE SEAT, AND HE SUFFERED A CONCUSSION! I DON'T UNDERSTAND WHY IT WAS BUILT THAT WAY!!

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