NHTSA Complaint #11023886 — 2015 FORD TAURUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11023886
Vehicle	2015 FORD TAURUS
Component	ENGINE
Date of Incident	May 24, 2017
Date Filed	September 17, 2017
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

2015 FORD TAURUS SEL 3.5L ECOBOOST FLEX FUEL HAS VIBRATIONS AT IDLE AND SPEEDS OF 60-70 MPH. VIBRATION DOES NOT ALWAYS OCCUR AT IDLE OR AT HIGH SPEEDS, USUALLY HAPPENS DURING DECELERATION, AND SOMETIMES HAPPENS AT LOW SPEEDS AS WELL. WAS TOLD BY FORD DEALER THAT OTHER SIMILAR MODELS WERE TEST DRIVEN TO COMPARE, AND THESE VIBRATIONS ARE NORMAL FOR SIMILAR CARS. I DROVE A 2011 FOR TAURUS SEL FOR 4 YEARS AND NEVER HAD ANY VIBRATIONS SO AM CERTAINLY NOT HAPPY WITH THE DEALER'S RESPONSE BUT THEY SAID SINCE NO CODES ARE POPPING UP THERE IS NOTHING THEY CAN DO, AND I TOOK IT TO A DIFFERENT FORD DEALER AND THEY WOULDN'T EVEN HAVE THE TECHNICIANS CHECK ANYTHING SINCE IT WASN'T VIBRATING AT THAT MOMENT

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