NHTSA Complaint #11023855 — 2015 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11023855
Vehicle 2015 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 9,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

THIS IS MY 2ND UPDATED COMPLAINT ON CARBON MONOXIDE ENTERING OUR VEHICLE. AFTER FORD DENYING THAT CARBON MONOXIDE IS NOT ENTERING THE CIVILIAN FORD EXPLORERS, WE PURCHASED A PYLE (PCMM05) LOW LEVEL CARBON MONOXIDE DETECTOR. IT REGISTERS CARBON MONOXIDE LEVELS STARTING AT O PPM. WE PUT THE DETECTOR IN OUR VEHICLE, STARTED IT AND DID NOT MOVE THE VEHICLE AND THE DETECTOR IMMEDIATELY JUMPED TO 5. AFTER THAT WE DROVE THE VEHICLE IN CITY TRAFFIC AND THE DETECTOR THEN JUMPED BACK AND FORTH FROM 10 TO 14 PPM. AFTER THAT WE GOT ON THE INTERSTATE AND DROVE 70 TO 75 AND THE DETECTOR RANGED FROM 23PPM TO 64PPM IN ONLY A 30 MINUTE PERIOD. WE SPENT A TOTAL OF ONLY 2 HOURS IN OUR SUV DOING THIS TESTING. AFTER THAT WE RETURNED HOME AND WERE SICK WITH HEADACHES, NAUSEA, VOMITTING, CHEST PAINS, AND JUST FEELING SICK FOR 6 DAYS. WE ARE CURRENTLY NOT DRIVING THE VEHICLE BECAUSE OF ALL OF THESE ISSUES THAT WE HAVE PROVEN WITH OUR OWN CARBON MONOXIDE DETECTOR. SO IF FORD THINKS THERE IS NOTHING WRONG WITH OUR VEHICLE, PLEASE BUY IT BACK AND PUT YOUR FAMILY IN. FORD YOU SHOULD BE ASHAMED OF WHAT YOU ARE DOING TO HARD WORKING PEOPLE THAT ARE HAVING TO PAY AND DRIVE THESE ROLLING GAS CHAMBERS. YOU NEED TO BE HELD ACCOUNTABLE AND I KNOW WE ARE NOT THE ONLY ONES THAT FEEL THIS WAY. DO ANY OF YOUR FORD EXECUTIVES DRIVE EXPLORES WITH THE SAME PROBLEMS? YOU SHOULD HAVE TO DRIVE THEM AND EXPERIENCE ALL OF THE SICKNESS! DO YOU NOT HAVE ANY REGARD FOR YOUR CUSTOMERS? QUIT LYING AND DENYING THETRUTH! AND STAY OFF THE TV GIVING FALSE STATEMENTS ABOUT CARBON MONOXIDE NOT BEING IN CIVILIAN FORD EXPLORERS! WE ALL KNOW THAT IS NOT TRUE! HOPEFULLY FORD WILL DO THE RIGHT THING WITH ALL OF THIS AND BE RESPONSIBLE FOR THEIR INFERIOR PRODUCT. QUIT WASTING TIME AND DO IT. SOMEONE DO SOMETHING, WE ARE PAYING FOR SOMETHING WE CAN'T EVEN USE OR BE SAFE IN.

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