NHTSA Complaint #11023598 — 2008 TOYOTA RAV4 STEERING

Complaint Details

ODI Number	11023598
Vehicle	2008 TOYOTA RAV4
Component	STEERING
Date of Incident	August 29, 2017
Date Filed	September 15, 2017
Mileage	39,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. WHILE PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL STARTED TO MAKE A CLICKING SOUND AND THE CHECK ENGINE AND ESC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MOTOR NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1709132080. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,800. UPDATED 11/02/17*LJ CONSUMER STATED THE VSC LIGHT COMES ON AND CHECK ENGINE. NOW THAT THE INTERMEDIATE SHAFT DOES NOT WORK CORRECT THE CRUISE CONTROL DOES NOT WORK. UPDATED 7/17/18*JB

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