NHTSA Complaint #11023468 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11023468
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2017
Date Filed	September 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

FOR MONTHS, THIS HAS BEEN HAPPENING ON A DAILY BASIS. PASSENGER SIDE DOOR AJAR, RANDOMLY UNLOCKING DOORS/INTERIOR & EXTERIOR LIGHTS FLASH/ ALARM GOES OFF AND DASH/TOUCH SCREEN GOES ON/OFF. SAFETY ISSUE BECAUSE INTERIOR LIGHTS CAN RANDOMLY COME ON AT NIGHT... CAR HAS TO BE LEFT UNLOCKED OR DOORS RANDOMLY UNLOCK THEMSELVES.. AND BATTERY DIES BECAUSE LIGHTS AND ALARMS GO ON AND OFF ALL THE TIME...ALL CAUSED BY THIS ISSUE. AFRAID THIS MAY CAUSE OTHER ISSUES, POSSIBLE FIRE HAZARD IF THERE IS A MAJOR ELECTRICAL ISSUE. FORD WILL NOT ISSUE A RECALL BECAUSE THEY SAY THEY HAVEN'T HAD ENOUGH COMPLAINTS. THEY GAVE ME A CASE # AFTER THE FIFTH MONTH OF CALLING THEM, ONLY TO DENY IT AFTER I WENT TO THE DEALERSHIP. FRUSTRATED!

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