NHTSA Complaint #11023467 — 2012 DODGE CHARGER

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING, WHILE DRIVING AT APPROXIMATELY 35 MPH. IN ADDITION, THE SPEEDOMETER FAILED TO PROVIDE THE ACCURATE READINGS AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT COASTED INTO A SERVICED STATION WHILE THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE VEHICLE FAILED TO TURN OFF AND THE GEAR SHIFT FAILED TO COME OUT OF DRIVE. THE CONTACT USED THE PARK BRAKE AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO HALEY CHRYSLER DODGE DEALER, LOCATED ON 5400 S LABURNUM AVE, RICHMOND VA 23231, PHONE NUMBER: (804) 663-5337, WHERE IT WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART NEEDED FOR THE REPAIR NOT BEING AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN) AND 17V435000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE REPAIRED AT HIS EXPENSE AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PART NOT AVAILABLE.