NHTSA Complaint #11023416 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE GEAR FAILED TO SHIFT FROM THE DRIVE TO THE PARK WITHOUT WARNING. IN ADDITION, THE KEY FROM THE IGNITION FAILED TO BE REMOVED. THE VEHICLE WAS TAKEN TO THE FLOWERY BRANCH AUTO CARE DEALER LOCATED AT 3507 ATLANTA HWY, FLOWERY BRANCH, GA 30542; WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON ANOTHER OCCASION, WHILE DRIVING AT 55 MPH, THE GEAR AUTOMATICALLY SHIFTED TO NEUTRAL WITHOUT WARNING. THE CONTACT COULD NOT CHANGE THE GEAR, THE CONTACT TRIED TO PULL OVER TO THE SIDE OF THE ROAD BUT THE VEHICLE FAILED TO MOVE. THE CONTACT WAITED 25 MINUTES AND THE VEHICLE WAS ABLE TO SHIFT OUT OF NEUTRAL. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,940.