NHTSA Complaint #11022932 — 2014 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11022932
Vehicle	2014 HYUNDAI SONATA
Component	ENGINE
Date of Incident	September 12, 2017
Date Filed	September 12, 2017
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WENT FOR AN OIL CHANGE, AND THEY LISTENED TO MY ENGINE FOR THE ENGINE RECALL. I TOLD THE SERVICE DEPARTMENT THAT IT WAS THE NOISIEST STARTING CAR I HAVE EVER OWNED. I BELIEVE THEY OUT AN OIL ADDITIVE IN IT TO QUIET MY ENGINE BEFORE TESTING IT TO TRY TO AVOID REPLACING THE ENGINE. IT IS SUDDENLY THE QUIETEST STARTING CAR I HAVE EVER OWNED. THIS UPSETS ME GREATLY, AS I BELIEVE THEY ARE NOT HONORING THE ENGINE RECALL BY USING AN ENGINE QUIETING ADDITIVE. I HAVE BEEN WORKING ON CARS FOR OVER 40 YEARS. I AM VERY JN HAPPY THAT THIS IS HAPPENING.

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