NHTSA Complaint #11022852 — 2017 DODGE DURANGO

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11022852
Vehicle	2017 DODGE DURANGO
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 8, 2017
Date Filed	September 12, 2017
Mileage	6,708 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE FIRST TWO INCIDENTS OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLE. THE VEHICLE WOULD NOT TURN ON AND ALL SYSTEM INDICATIONS WERE BEING ALERTED ON THE DASHBOARD SCREEN (POWER STEERING OFF, PARK ASSIST OFF, CHECK ENGINE LIGHT, ETC.). THE THIRD INCIDENT OCCURRED WHILE DRIVING THE VEHICLE DOWN A MAIN THOROUGHFARE. THE VEHICLE STARTED "BEEPING" WITH A RED LED FLASHING IN THE DASH. THE DASHBOARD SCREEN WAS ALERTING ME TO PUT THE VEHICLE IN PARK. ONCE IN PARK, THE VEHICLE SHUT OFF AND I WAS UNABLE TO RESTART IT. I HAVE VIDEO SHOWING THE INDICATIONS IF SOMEONE NEEDS TO REACH OUT TO ME. IT IS AT A DEALERSHIP SERVICE DEPARTMENT FOR THE THIRD TIME, INVOLVING THE SAME ISSUES....UPDATED 12/11/17 *BF UPDATED 7/17/18*JB .

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